Data Privacy


In this Privacy Policy (DSGVO, TKG 2003), we inform you about the most important aspects of data processing within the scope of our website.

1. Data Controller

The controller responsible for processing your personal data on this website is:

Dahoam – Apartments & Wellness
Kainprecht 151
5552 Forstau / Austria
Phone: +43 664 4461083
E-Mail: info@dahoam.at

2. Collection and Processing of Data

Personal data is only collected on this website if you provide it voluntarily, for example as part of an inquiry or booking. The processed data may include in particular:

  • Name
  • Address
  • Email address
  • Phone number
  • Travel data (arrival, departure)
  • Number of travelers
  • Information about children
  • Messages or additional information
  • Optional additional services (e.g., pet fee)

The processing of this data is carried out exclusively for the purpose of handling your inquiry, processing a booking, or communicating with you. The legal basis for processing is Art. 6(1)(b) GDPR (contract or pre-contractual measures).

3. Use and Disclosure of Data

Your personal data will only be used to the extent necessary to process your inquiry or booking. Data will only be shared with third parties if necessary for:

  • Processing bookings
  • Technical provision of the website
  • Compliance with legal obligations

As part of the booking process, data may be transferred to the booking system used. No further transfer of your data will take place without your explicit consent.

4. Inquiry Form

If you contact us via the inquiry form on our website, the data you enter will be stored and processed for the purpose of handling your request. This may include:

  • Travel details (arrival date, departure date, number of adults, number of children, age of children)
  • Personal data (title, first and last name, phone number, email address, street and house number, postal code, city, country)
  • Additional information (personal message, optional additional services)

This data is used exclusively for processing your inquiry and, if applicable, for booking purposes.

5. Booking Tool

When using the booking system, personal data necessary for processing a booking will be processed, for example:

  • Name
  • Contact details
  • Stay details
  • Booking information

The processing is based on Art. 6(1)(b) GDPR for the performance of pre-contractual measures or contract fulfillment.

Further information on data processing by our external provider can be found here:
https://www.easybooking.eu/en/data-privacy

6. Cookies

Our website uses cookies. These are small text files stored on your device. We use only technically necessary cookies that are required for the operation of the website. These cookies enable basic functions such as proper display of the website or the use of forms.

These cookies are stored on the basis of Art. 6(1)(f) GDPR, as there is a legitimate interest in the technically error-free provision of the website.

No analysis or tracking cookies are used.

7. Web Analytics

No web analytics or tracking is used on this website. In particular, no services such as Google Analytics or similar tracking tools are used.

8. Google Maps

Our website uses a map service provided by Google Maps. To use the functions of Google Maps, it is necessary to store your IP address and transmit it to Google. This information is usually transferred to a Google server and stored there. The use of Google Maps is in the interest of an appealing presentation of our online offerings and to make our location easy to find. The processing is based on Art. 6(1)(f) GDPR.

9. Social Media

Our website contains links to our social media profiles on Facebook and Instagram. These icons are integrated solely as external links to the respective platforms. No automatic data transmission to these services takes place unless you click on the respective icons. Only by clicking the links will you be redirected to the respective platform, where the privacy policies of the respective provider apply.

10. Server Log Files

The hosting provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits. These include:

  • IP address
  • Date and time of access
  • Browser type
  • Operating system
  • Accessed pages
  • Referrer URL

This data is used exclusively for technical monitoring and security of the website. This data is not combined with other data sources.

11. Data Retention

Personal data is stored only as long as necessary to fulfill the respective purpose. Legal retention periods, in particular tax and accounting regulations, may require longer storage.

12. Your Rights (Access, Rectification, Deletion)

You have the right at any time to:

  • Access your stored personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Data portability
  • Withdraw your consent

Upon written request, we will gladly inform you at any time about the data stored about you. You also have the right to lodge a complaint with the supervisory authority:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Email: dsb@dsb.gv.at

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